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Client Testimonial: Riedel Crystal

Riedel Crystal, an international company, turned to BoIA to make its website accessible for all

When Johann Leopold Riedel (1726-1800) laid down the foundation for the Riedel Glass Company a few hundred years ago, obviously he could never have imagined anything like the Internet and the challenges those with disabilities would face by being prevented from gaining full access to global websites.

Challenge and solution

Riedel Crystal wanted to be proactive in making sure its website was in compliance with the Americans with Disabilities Act (ADA) as well as being accessible to all in the global economy. The firm knew it needed to achieve compliance not only for the sake of being able to fulfill online customer orders from around the world, but to mitigate legal risks and to avoid potential lawsuits that could result in costly legal fees.

In their own words

" As a European company, we knew accessibility was not as highly regulated...but we were looking for our website to adhere to the world’s strictest laws, and this is why we contacted the BoIA.... We needed a partner with knowledge of those laws and the intricacies of compliance regulations who was based in the U.S. to help us. " — Rosita Gschwentner, Head of Worldwide Digital Marketing, Riedel Crystal
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