Web accessibility lawsuits under the Americans with Disabilities Act (ADA) are proliferating, with thousands filed in just the last two years. However, many organizations seem to have adopted a “wait it out” strategy, expecting that they’ll deal with the question of accessibility if and when they receive an ADA demand letter.
Yet, businesses who wait to implement digital accessibility until after receiving an ADA demand letter may be both tempting fate and holding themselves back from achieving their full potential.