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Remembering Martin Luther King Jr. and Acknowledging Digital Accessibility as a Civil Right

January 21, 2019 9:20:00 AM EST

Dr. Martin Luther King, Jr. led a life so impactful, marked by such rare courage and strength of character, that words like "extraordinary" and "inspiring" knowingly fall short — well short. To honor his legacy and recognize that his leadership directly changed the course of American history — not just for the lives of the marginalized groups he fought and ultimately died for, but for the enlightened consciousness of an entire nation — we celebrate him on the third Monday of January each year.

Digital Accessibility in the Physical World: 5 Use Cases

January 17, 2019 1:36:24 PM EST

According to the U.S. Centers for Disease Control and Prevention, a full 25 percent of U.S. adults are living with a disability, which can create large and small complications and difficulties for the people who have them. In some instances, technological developments have made the daily lives of people with disabilities easier than ever before. Here are five ways that people with disabilities can use digital technologies in the world around them.

First-Ever 24/7 Accessibility Customer Support Line for Clients’ Websites Launched by Bureau of Internet Accessibility

January 14, 2019 10:05:00 AM EST

The Bureau of Internet Accessibility (BoIA) announced today that it has launched the industry’s first live accessibility support phone line that will aid a website’s visitors 24 hours a day, seven days a week. The new support system enhances the company’s robust accessibility monitoring and support program to assist organizations with digital accessibility legal requirements.

Beyonce's Website the Focus of an Accessibility Lawsuit

January 9, 2019 12:42:07 PM EST

Beyonce's company, Parkwood Entertainment, is being sued over allegations that the singer's official website (Beyonce.com) is not accessible to blind or visually-impaired people and is thus in violation of the Americans with Disabilities Act (ADA). Here's what the lawsuit states and what we can learn from it.

Department of Education Updates Complaints Process, Reopens Hundreds of Web Accessibility Complaints

December 10, 2018 1:10:00 PM EST

The U.S. Department of Education (DOE) Office for Civil Rights (OCR) recently announced big changes to its Case Processing Manual (CPM), removing the OCR's ability to dismiss complaints it deems an "unreasonable burden" and reinstating the opportunity to appeal.

Why Your Website Needs Regular ADA Compliance Checks

October 19, 2018 1:40:47 PM EDT

When a company decides to prioritize web accessibility, they've committed to making their website usable for people with disabilities. For companies to maintain that commitment, they need to avoid believing the myth that accessibility is a one-time fix — remaining ADA compliant requires maintenance and regular accessibility checks.

ADA and Website Accessibility Compliance: What's New in 2018

September 19, 2018 1:25:05 PM EDT

Published in June 2018, WCAG 2.1 adds to and does not replace WCAG 2.0. Because of this, adhering to WCAG 2.1 means you automatically also adhere to WCAG 2.0, as the existing guidelines and checkpoints remained unchanged.

National Immunization Awareness Month and Web Accessibility

August 29, 2018 12:08:04 PM EDT

As the 2018 edition of NIAM draws to a close, and as children and parents prepare for the new school year, it’s the perfect time to look back on why web accessibility is so crucial for healthcare. Nearly 1 in 5 people in the U.S. has a disability, so making your website accessible is imperative to fully serve all of your users.

2018’s Flood of Accessibility Lawsuits

July 12, 2018 12:38:48 PM EDT

The ongoing delay in the release of federal accessibility guidelines has contributed to the giant increase in website accessibility lawsuits in 2018. With the lack of a federal directive by the DOJ, law firms are actively pursuing suits, resulting in a large spike in the number of web accessibility cases being filed.

Why Web Accessibility Is Important for Transportation Network Companies

June 28, 2018 9:41:19 AM EDT

Uber, Lyft, and other ride-hailing services have attempted to fill the transportation gap for people with disabilities, providing on-demand transportation at a price that’s competitive with traditional taxi companies. In order to cater to users with disabilities,  ride-hailing companies must make website and mobile application accessibility a priority.

Web Accessibility and the Hotel Industry

June 12, 2018 9:14:54 AM EDT

A recent market study conducted by Mandala Research has found that American adults with disabilities spend more than $17 billion each year on travel. Hotel website and service accessibility is a necessity for the would-be travelers.

Web Accessibility Lawsuits in the Healthcare Industry

June 1, 2018 9:30:00 AM EDT

ADA web accessibility lawsuits have targeted organizations of all sizes and all industries, including a number of healthcare organizations. This article discusses some high-profile healthcare web accessibility lawsuits and offers suggestions for how your own organization can lower its risk.

How New Web Accessibility Regulations Affect Healthcare Providers

May 31, 2018 11:42:37 AM EDT

Two recent regulations from the U.S. Department of Health and Human Services make it clear that web accessibility must be a priority for healthcare providers.

How Web Accessibility Can Improve Children's Health

May 22, 2018 9:30:00 AM EDT

The Internet has democratized the healthcare industry, giving patients and their loved ones access to more health and medical information than ever before.In particular, parents rely heavily on the Internet to find information on their child’s health.

Why Web Accessibility is Important to Hospitals

May 17, 2018 9:30:00 AM EDT

Hospitals may be unintentionally shutting their doors to patients with disabilities by not considering accessibility when designing their websites. In order to adequately care for the 56 million Americans with a disability, hospitals must make web accessibility a priority.

National Women's Health Week and Web Accessibility

May 11, 2018 10:11:51 AM EDT

As more health and medical information moves online, web accessibility will play an increasingly important role in promoting women’s health initiatives such as National Women’s Health Week.

Skin Cancer Awareness and Web Accessibility

May 4, 2018 10:55:59 AM EDT

It is important that people with disabilities have the same access to skin cancer screenings and information, so that they can catch the disease quickly and begin treatment. With the Internet revolutionizing patient care and education, web accessibility plays a crucial role in skin cancer awareness for people with disabilities.

How Web Accessibility Affects Primary Care Practices

May 2, 2018 7:29:00 AM EDT

Instead of conducting business in person, many people with disabilities prefer using the Internet to find information and access services. This means that  primary care practices must invest in web accessibility to better serve patients with disabilities.

Is Website Accessibility Required Under the ADA

April 24, 2018 11:18:06 AM EDT

Although it doesn’t explicitly mention them, the ADA has been widely interpreted to extend to websites. In this article, we’ll provide an overview of how web accessibility is a requirement under the ADA.

Web Accessibility for Supermarkets

April 17, 2018 9:30:00 AM EDT

Despite massive growth in e-commerce, there’s at least one brick-and-mortar industry that’s standing strong: grocery retailers. Even though people are still buying groceries in person, customers use supermarket websites for a variety of purposes. Web accessibility is an important part of the marketing strategy of any supermarket.

Why Web Accessibility is Crucial for Digital Marketers

April 10, 2018 12:02:03 PM EDT

Although digital marketers are constantly searching for new ways to reach out to their audience and broaden their company’s appeal, web accessibility remains overlooked and underutilized.

What e-Commerce Sites Need to Know About Web Accessibility

April 5, 2018 9:30:00 AM EDT

Web accessibility is a crucial factor for both internet users with disabilities and the e-commerce websites that they frequent. In this blog post, we’ll discuss the basics of web accessibility as it pertains to e-commerce retailers.

Web Developers Could Be Targets of New Website Accessibility Lawsuits

March 29, 2018 9:38:00 AM EDT

The past several years have seen a sharp uptick in lawsuits against websites for failing to meet the requirements of the ADA. Past lawsuits have targeted only the organizations that are the subject of the website. In a marked change of pace, however, one recent ADA lawsuit names both the business and the developers responsible for creating the website as defendants in the case.

How Web Accessibility Improves User Experience for Financial Services Companies

March 6, 2018 3:49:14 PM EST

People with disabilities have been traditionally under served by the financial industry. By reaching out to these customers with accessibility initiatives, banks and other financial services companies will help lower barriers while expanding their customer base and accruing some positive PR.

How Credit Unions Respond to ADA Website Accessibility Lawsuits

March 1, 2018 9:56:06 AM EST

Since the ADA does not explicitly address website accessibility, many credit unions are left wondering how the law affects them and how best to proceed. The National Association of Federally-Insured Credit Unions (NAFCU) is responding to these recent legal cases by working to clarify existing U.S. legislation and enact new laws to better address the issue of website accessibility.

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