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Department of Education Updates Complaints Process, Reopens Hundreds of Web Accessibility Complaints

December 10, 2018 1:10:00 PM EST

The U.S. Department of Education (DOE) Office for Civil Rights (OCR) recently announced big changes to its Case Processing Manual (CPM), removing the OCR's ability to dismiss complaints it deems an "unreasonable burden" and reinstating the opportunity to appeal.

New York State is Holding Listening Sessions to Study Accessibility of Ride Sharing for People with Disabilities

November 16, 2018 5:11:35 PM EST

Earlier this week, the New York State Transportation Network Company Accessibility Task Force announced it will be holding public listening sessions in November and December. The purpose of these sessions is to study the accessibility of the state's ride sharing services for people with disabilities.

A Look at Our Four-Point Hybrid Testing

November 14, 2018 2:15:00 PM EST

Many people know that we test in accordance with the most well-established digital accessibility standards, which is critical as these provide the rules to help determine the accessibility of a website or app. But how do we test? Here's a peek into our four-point hybrid testing!

Online Shopping and ADA Compliance: What You Need to Know

October 22, 2018 12:20:00 PM EDT

The holiday shopping season is upon us again. E-commerce sites, just like physical stores, need to be accessible for people with disabilities. Unfortunately, online shopping sometimes poses unique challenges. Expand your audience and help ensure ADA compliance by making your e-commerce site accessible.

Digital Accessibility and the Hiring Process

October 10, 2018 2:20:35 PM EDT

The Americans with Disabilities Act (ADA) protects people with disabilities from discriminatory hiring practices from pre-employment through their last day on the job. See how web accessibility applies to the hiring process.

Attorneys General Urge Action and Clarity from Jeff Sessions, DOJ on Web Accessibility

August 1, 2018 12:50:46 PM EDT

19 Attorneys General have petitioned United States Attorney General Jeff Sessions to formalize web accessibility standards under the Americans with Disabilities Act (ADA).

WCAG 2.1 Principles Explained: Robustness

July 26, 2018 9:30:00 AM EDT

In technology, something that is robust comes with a wide range of capabilities or is able to deal with many different situations. Robustness, as defined by WCAG, refers specifically to web content that is compatible with a variety of “user agents”: browsers, assistive technologies, and other means of accessing web content.

WCAG 2.1 Principles Explained: Understandability

July 24, 2018 2:11:08 PM EDT

Content that is understandable can be read and comprehended by users without undue effort. This means that the content should be understandable both by the users themselves and by assistive technologies such as screen readers.

2018’s Flood of Accessibility Lawsuits

July 12, 2018 12:38:48 PM EDT

The ongoing delay in the release of federal accessibility guidelines has contributed to the giant increase in website accessibility lawsuits in 2018. With the lack of a federal directive by the DOJ, law firms are actively pursuing suits, resulting in a large spike in the number of web accessibility cases being filed.

Whats new in WCAG 2.1?

July 10, 2018 10:07:33 AM EDT

June 5th, 2018 saw the first evolution of the WCAG standards in a decade with the release of WCAG 2.1. These new recommendations include updates to address mobile devices, as well as to better serve people with low vision and cognitive difficulties.

Check Out Our New Color Contrast Tool

June 6, 2018 9:30:00 AM EDT

BoIA release a new tool, the Color Contrast Accessibility Validator. The tool is free and is intended for use by website owners and developers to test their web pages for color contrast issues that can impede usability for people with visual disabilities.

Web Accessibility for Supermarkets

April 17, 2018 9:30:00 AM EDT

Despite massive growth in e-commerce, there’s at least one brick-and-mortar industry that’s standing strong: grocery retailers. Even though people are still buying groceries in person, customers use supermarket websites for a variety of purposes. Web accessibility is an important part of the marketing strategy of any supermarket.

Accessibility Analysis of Luxury Watch Brand Websites - 2Q2018

April 4, 2018 9:24:00 AM EDT

The Bureau of Internet Accessibility (BoIA) identified the top 25 highest-trafficked luxury watch brand websites and scanned each, creating a benchmark as to the overall web accessibility of the industry. The assessment was based on the results of automated scans performed by BoIA’s A11Y® Platform, a proprietary program built specifically to identify issues based on the international standards for testing website accessibility, called Web Content Accessibility Guidelines (WCAG) 2.0 A/AA.

Web Developers Could Be Targets of New Website Accessibility Lawsuits

March 29, 2018 9:38:00 AM EDT

The past several years have seen a sharp uptick in lawsuits against websites for failing to meet the requirements of the ADA. Past lawsuits have targeted only the organizations that are the subject of the website. In a marked change of pace, however, one recent ADA lawsuit names both the business and the developers responsible for creating the website as defendants in the case.

4 Accessibility Tips for Web Developers

March 27, 2018 9:39:00 AM EDT

Although accessibility brings with it a wide range of advantages, many web developers still aren’t sure about the best ways to begin making websites more accessible. These four basic tips can help developers get started with their accessibility initiatives.

How Credit Unions Respond to ADA Website Accessibility Lawsuits

March 1, 2018 9:56:06 AM EST

Since the ADA does not explicitly address website accessibility, many credit unions are left wondering how the law affects them and how best to proceed. The National Association of Federally-Insured Credit Unions (NAFCU) is responding to these recent legal cases by working to clarify existing U.S. legislation and enact new laws to better address the issue of website accessibility.

How the NFL is Committed to Web Accessibility

February 2, 2018 12:33:21 PM EST

With Super Bowl LII coming up this Sunday, February 4, now is the perfect time to look at one of the National Football League’s biggest victories: its commitment to providing a truly accessible experience on its website, NFL.com.

WCAG 2.1: What You Need to Know

January 3, 2018 10:00:00 AM EST

Enter WCAG 2.1: the latest draft version of WCAG, which is currently under revision. Rather than replacing or modifying WCAG 2.0, WCAG 2.1 is intended to enhance it, filling in some of the gaps left by the previous guidelines. 

BoIA Devotes $100k to Help School Districts with Accessibility

December 21, 2017 10:25:18 AM EST

To help schools navigate web accessibility regulations and to improve the overall accessibility of educational markets for impaired individuals, the Bureau of Internet Accessibility (BoIA) is providing in-kind donations of $100,000 in detailed electronic scans of their website and consultation to interpret results and help formulate a remediation strategy for qualified educational institutions.

November is National Epilepsy Awareness Month

November 21, 2017 10:07:52 AM EST

National Epilepsy Awareness Month should serve as a reminder to all businesses with an online presence that there are simple steps they can take to make sure their websites offer an accessible experience for the 3.4 million people in the U.S. (and 64 million people worldwide) with epilepsy. With web accessibility lawsuits on the rise, it is time to ensure your website is engaging and safe for users living with epilepsy.

How to Ensure Your Website is ADA-Compliant: The Top Guidelines to Follow

November 8, 2017 1:08:07 PM EST

Until the ADA is updated to address the special case of website accessibility, or the Department of Justice releases its website accessibility regulations, complying with WCAG 2.0 Level AA is the best way to ensure that people with disabilities have equal access to your website. The overview below will tell you everything you need to know about meeting the WCAG 2.0 Level AA recommendations.

What the Dave & Buster’s Lawsuit Means for Website Accessibility

November 7, 2017 11:48:50 AM EST

The plaintiff in the case of Gorecki v. Dave & Buster’s, Inc., Sean Gorecki, is permanently blind and uses screen reader software to access the internet. The defendant’s lawyers argued that the Dave & Buster’s website had already included text to accommodate people using screen readers, redirecting them to an accessible telephone hotline. However, in an October 2017 ruling, the court found that the defendant had not conclusively proven that the hotline text itself was readable by screen readers. 

The Most Common Web Accessibility Issues to Avoid

November 3, 2017 9:31:56 AM EDT

Good news: Coding an ADA-compliant website is achievable with minimal expense and minimal impact on usability or design — if some basic guidelines and strategies are followed. The following list details the best ways to avoid the seven most common web accessibility issues.

How To Prevent a Web Accessibility Lawsuit

October 25, 2017 9:36:05 AM EDT

Not only does increased web accessibility help you maximize the number of people visiting your site, but it also is increasingly legally enforced, which leads to lawsuits and other legal implications for companies that don’t take the necessary steps to meet current accessibility requirements.

EU Moves Toward Mandated Mobile App Accessibility

September 26, 2017 12:00:23 PM EDT

New standards built on the EU’s 2016 Web and Mobile Accessibility Directive, go further by not only extending the standards to specifically address mobile apps, but also by making the standards binding for member states.

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