Digital Accessibility for the Travel Industry

May 17, 2019 11:43:56 AM EDT

“Accessible travel” is the concept that all people — including people with vision, hearing, mobility, and cognitive impairments — should be able to do what they want to do and go where they want to go without facing unnecessary barriers, physical or digital, that prevent them from enjoying their travel and tourism experiences to the fullest capacity possible.

Inaccessible School Materials and Parents with Disabilities: What's the impact?

April 26, 2019 9:11:11 AM EDT

Much has been written and discussed about the accessibility of digital materials used in education, and as the concepts of web accessibility become more-commonly understood and applied, there should be more movement in that space in the not-so-distant future. Most people understand why it's critical for a student's success that they have access to the information and materials they need when they need them. What happens, though, when it isn't the student that faces accessibility barriers, but the parent or parents?

Do state and local government websites have to be accessible?

April 25, 2019 11:05:07 AM EDT

It can be tricky to keep track of rapid changes in accessibility perception, laws, and lawsuits, and to understand which laws apply to certain websites. So, do state and local government websites have to be accessible?

Why does web accessibility matter for retail businesses?

April 18, 2019 4:00:16 PM EDT

For companies in the retail industry, they should make sure to especially consider whether:

  • Their online presence is tied to a physical location.
  • Their e-commerce functions are accessible to people with disabilities.
  • They are maximizing SEO and website traffic through accessibility.
  • Their emails, social media, and landing pages are also accessible.
  • They are reaching every customer they could or excluding people because of the inaccessibility of their website or app.

Should you have a separate accessible website?

April 10, 2019 1:29:08 PM EDT

We believe that creating a separate website for people with disabilities is a form of segregation and can be discriminatory, and we advise against it unless there is absolutely no way around it. If you asking if you should have a separate accessible website, please also ask yourself these questions.

Checklist for Creating Accessible Videos

April 2, 2019 9:08:00 AM EDT

Creating accessible videos can drastically broaden their reach and usability. Unfortunately an often-overlooked part of video production, accessibility doesn't have to add significant time or cost, especially when considered from the beginning. Everyone benefits from accessible videos. Here are the steps to creating an accessible video.

Over 2250 Web Accessibility Lawsuits Filed in 2018. Could They Triple in 2019?

February 28, 2019 4:12:55 PM EST

The number of website accessibility lawsuits filed in federal court in 2018 was nearly triple the lawsuits from 2017. Learn why this is happening and where we think the number of lawsuits will land in 2019.

Digital Accessibility Is an Investment, Not a Cost

February 4, 2019 9:47:00 AM EST

An Investment in Your Company and Your Customers

There is still a myth out there that creating digital experiences to be accessible or remediating for digital accessibility is a cost with little or no benefit. Usually fueling this belief are the questions of how many people accessibility actually helps and whether it is really necessary. Here are just a few of the reasons to flip the script and think of digital accessibility as an investment, not a cost.

Companies Can Help Protect Themselves from Website Accessibility Lawsuits with a Letter of Reasonable Accessibility from BoIA

February 1, 2019 9:15:00 AM EST

Businesses that have a Letter of Reasonable Accessibility will be better-protected from accessibility lawsuits, according to the Bureau of Internet Accessibility (BoIA). BoIA clients who have opted into ongoing support will receive a Letter of Reasonable Accessibility that helps prove their accessibility compliance. Clients’ attorneys can quickly refer to and share the letter to help defend against web accessibility lawsuits.

Takeaways from Domino's Website and App Accessibility Case

January 29, 2019 9:30:00 AM EST

The ADA applies to websites

Domino's website and app must be accessible, appeals court says

Ninth Circuit Court Appeals has reversed the lower court's dismissal of a web accessibility case against the pizza company. The court determined the ADA applies to websites and that just because the ADA doesn't specify WCAG-compliance, accessibility is still the law.

Remembering Martin Luther King Jr. and Acknowledging Digital Accessibility as a Civil Right

January 21, 2019 9:20:00 AM EST

Dr. Martin Luther King, Jr. led a life so impactful, marked by such rare courage and strength of character, that words like "extraordinary" and "inspiring" knowingly fall short — well short. To honor his legacy and recognize that his leadership directly changed the course of American history — not just for the lives of the marginalized groups he fought and ultimately died for, but for the enlightened consciousness of an entire nation — we celebrate him on the third Monday of January each year.

First-Ever 24/7 Accessibility Customer Support Line for Clients’ Websites Launched by Bureau of Internet Accessibility

January 14, 2019 10:05:00 AM EST

The Bureau of Internet Accessibility (BoIA) announced today that it has launched the industry’s first live accessibility support phone line that will aid a website’s visitors 24 hours a day, seven days a week. The new support system enhances the company’s robust accessibility monitoring and support program to assist organizations with digital accessibility legal requirements.

Free Graded WCAG 2.1 Compliance Summary of Your Website — Get Yours Today

January 11, 2019 9:35:00 AM EST

How do you know if your website is ADA compliant? As web accessibility lawsuits continue to rise, many organizations are seeking to answer this question sooner than later. As places of public accommodation, websites need to be accessible to people with disabilities — in the same way that physical locations need to be accessible to be in compliance with laws like the Americans with Disabilities Act (ADA).

Beyonce's Website the Focus of an Accessibility Lawsuit

January 9, 2019 12:42:07 PM EST

Beyonce's company, Parkwood Entertainment, is being sued over allegations that the singer's official website (Beyonce.com) is not accessible to blind or visually-impaired people and is thus in violation of the Americans with Disabilities Act (ADA). Here's what the lawsuit states and what we can learn from it.

Accessibility and the Internet of Things

December 15, 2018 10:20:00 AM EST

By promising to change the way we live, work, and travel, the Internet of Things (IoT) is projected to have a more dramatic impact in the very near future. When IoT devices are built to be accessible, they can greatly enhance the quality of life for some people. But what happens when they aren't accessible?

Department of Education Updates Complaints Process, Reopens Hundreds of Web Accessibility Complaints

December 10, 2018 1:10:00 PM EST

The U.S. Department of Education (DOE) Office for Civil Rights (OCR) recently announced big changes to its Case Processing Manual (CPM), removing the OCR's ability to dismiss complaints it deems an "unreasonable burden" and reinstating the opportunity to appeal.

Understanding WCAG 2.1 Guideline 2.5: Input Modalities

December 7, 2018 10:55:00 AM EST

WCAG 2.1 includes a new guideline for input modalities, helping to ensure that various input methods beyond keyboard input are functional. Read about the four Level A success criteria that support the new Input Modalities guideline.

Maximizing Profits on Cyber Monday with Web Accessibility

November 26, 2018 11:20:00 AM EST

Last year, the biggest 100 US retailers brought in $108 billion in online sales in November and December. But what happens when online retailers leave out the 1-in-4 American adults with a disability? Consider the impact accessibility has on the holiday shopping season and Cyber Monday.

Online Shopping and ADA Compliance: What You Need to Know

October 22, 2018 12:20:00 PM EDT

The holiday shopping season is upon us again. E-commerce sites, just like physical stores, need to be accessible for people with disabilities. Unfortunately, online shopping sometimes poses unique challenges. Expand your audience and help ensure ADA compliance by making your e-commerce site accessible.

Why Your Website Needs Regular ADA Compliance Checks

October 19, 2018 1:40:47 PM EDT

When a company decides to prioritize web accessibility, they've committed to making their website usable for people with disabilities. For companies to maintain that commitment, they need to avoid believing the myth that accessibility is a one-time fix — remaining ADA compliant requires maintenance and regular accessibility checks.

Why does the ADA Consider WCAG Compliance a Requirement?

October 3, 2018 12:29:00 PM EDT

The Americans with Disabilities Act provides civil rights protection to people with disabilities, prohibiting discrimination based on disability. WCAG serves as the standard in web accessibility guidelines. So, does the ADA require WCAG compliance?

ADA and Website Accessibility Compliance: What's New in 2018

September 19, 2018 1:25:05 PM EDT

Published in June 2018, WCAG 2.1 adds to and does not replace WCAG 2.0. Because of this, adhering to WCAG 2.1 means you automatically also adhere to WCAG 2.0, as the existing guidelines and checkpoints remained unchanged.

National Immunization Awareness Month and Web Accessibility

August 29, 2018 12:08:04 PM EDT

As the 2018 edition of NIAM draws to a close, and as children and parents prepare for the new school year, it’s the perfect time to look back on why web accessibility is so crucial for healthcare. Nearly 1 in 5 people in the U.S. has a disability, so making your website accessible is imperative to fully serve all of your users.

Attorneys General Urge Action and Clarity from Jeff Sessions, DOJ on Web Accessibility

August 1, 2018 12:50:46 PM EDT

19 Attorneys General have petitioned United States Attorney General Jeff Sessions to formalize web accessibility standards under the Americans with Disabilities Act (ADA).

WCAG 2.1 Principles Explained: Operability

July 19, 2018 9:30:00 AM EDT

WCAG’s emphasis on perceivability ensures that users can passively take in and access the information on your website. Operability, on the other hand, also guarantees that users can interact with and make full use of the site.

Subscribe to Email Updates