8 Common Image Alt Text Mistakes to Stop Making

March 17, 2020 9:57:45 AM EDT

Providing alt text for images is one of the most critical pieces of digital accessibility, but when alt text isn't accurate or current, it can cause significant accessibility issues. Check out these 8 common alt text mistakes

Xbox One and Windows 10 Add In-Game Transcription

March 9, 2020 9:17:30 AM EDT

Microsoft announced Xbox One and Windows 10 now provide transcription that converts in-game player speech and chat text to text that users can read on the screen. The feature is currently available to games that support it, Halo Wars 2 and Forza Motorsport 7, the company said.

4 Often-Overlooked Accessibility Mistakes (And What To Do Instead)

March 3, 2020 9:53:10 AM EST

Digital accessibility isn't always about major overhauls or site redesigns. Sometimes, looking out for the little things can go a long way toward improving accessibility and avoiding common web accessibility myths. Here are four oversights that don't take much to correct and what to do instead.

Is Website Accessibility Worth It? (Part Two)

February 25, 2020 8:41:05 AM EST

Business owners and website managers have to weigh the time and cost against the benefit of changes and upkeep to their website. For many, this leads to a simple question: Is website accessibility worth it? In part one, brand and company culture, lawsuit protection, audience reach and SEO, and the bottom line were highlighted.

Here in part two, let's look a little deeper, from privacy and security to accessibility feeling good.

Is Website Accessibility Worth It? (Part One)

February 24, 2020 10:03:00 AM EST

Web accessibility is a civil right and it helps create an enjoyable digital customer experience — but is it worth it? You may have heard the benefits extend beyond customers service, causing many companies to prioritize accessibility. Google, YouTube, Facebook, Amazon, Yahoo, and Twitter all share a commitment to website accessibility. They’ve joined the growing number of companies reaping the benefits of the expanded audience reach, improved SEO, increased legal protections, and more that accessibility provides. But, still, is website accessibility actually worth all the time and effort?

Five Key Accessibility Considerations for Chatbots

February 18, 2020 9:21:25 AM EST

With a growing number of businesses now using or implementing chatbots to manage and expand their customer base, the evidence is clear: employing accessible chatbots is more important than ever.

Keep these five key considerations in mind for more-accessible chatbots.

Netflix Will Now Let You Turn Off Autoplay

February 7, 2020 6:37:12 AM EST

On February 6, Netflix announced with a tweet that it is now giving users the option as to whether they want trailers and next episodes to play automatically.

Autoplay could not be turned off before the update, a feature that some people enjoy, some find annoying, and some find distracting or dangerous.

Six Ways to Sabotage Your Digital Accessibility

February 4, 2020 9:53:00 AM EST

You’ve tested your website, read up on accessibility trends, and even trained your staff on digital accessibility best practices. You should be set…right?

Despite the best intentions, if any of the six mistakes below look familiar, you could actually be sabotaging your digital accessibility efforts.

Accessibility Is Not a Checklist

February 4, 2020 9:12:14 AM EST

As more and more people and organizations work hard to learn how and why to comply with digital accessibility best practices and guidelines, they might also be looking for quick and easy ways to check the accessibility box. Checklists, primers, and clean lists of dos and don'ts can be great resources and can help content creators and their partners keep accessibility top of mind and get things right the first time.

But just as a sport is much more than a list of rules and penalties, the accessibility whole is greater than the sum of its accessibility parts.

Chase Opens Bank Designed to Serve Customers Who Are Deaf and Hard of Hearing

February 3, 2020 11:15:00 AM EST

Chase has opened a new banking location on H Street in Washington, D.C., equipped with the right technology and staff to serve customers who are deaf and hard of hearing.

Live Transcribe Gives Deaf and Hard-of-Hearing Individuals Instant Captions with Speech Recognition Technology

January 28, 2020 10:19:53 AM EST

There's a mobile app, released by Google in February 2019, called Live Transcribe that is aimed to help people who are deaf and hard of hearing more-easily have conversations with people who are hearing. The app uses speech recognition technology to transcribe speech into text directly on the phone screen, nearly in real-time.

3 Times Accessibility and Disability Stats Matter (and 3 Times They Don't)

January 18, 2020 10:50:27 AM EST

One of the most fascinating things about statistics and facts in general is that people can use the exact same information to tell very different stories. When it comes to opportunity and requirements surrounding digital accessibility, this is no different.

When the number of people with disabilities is used to show opportunity, when customer feedback is used to make improvements, and when accessibility metrics are used to show ongoing commitment, it matters.

The Growing Importance of Digital Accessibility in the Hospitality Industry

January 14, 2020 10:27:52 AM EST

Before people are in hotel rooms, they're online researching and booking hotel rooms. As digital continues to increasingly drive the hospitality customer experience, accessibility needs to remain a key consideration or hotels may find themselves unintentionally alienating large segments of the population and may be subject to digital accessibility lawsuits.

Why Accessibility Is a Critical Piece of Tech Trends for 2020

January 7, 2020 10:21:51 AM EST

As digital technologies become an ever-greater part of our lives, it’s more important than ever to understand how they intersect with accessibility. Here are four of the hottest tech trends for 2020, and how accessibility can play a crucial role for each one.

Omnichannel Stats Highlight Need for Accessibility Now

January 7, 2020 10:05:08 AM EST

The data shows that customers may not consider physical and digital spaces to have much of a barrier between one another, but rather as extensions of the other.

To the customer, the brand is the brand, so they often expect seamless transitions between the physical and the digital and the same level of service across all channels — and this includes accessibility.

Surprised by Web Accessibility Complaints?

December 31, 2019 9:58:04 AM EST

Should people be surprised when inaccessibility leads to bad experiences, complaints, or even lawsuits? Sometimes when the dots aren't connected in practical ways, some of the rules of accessibility might seem arbitrary. However, they are anything but, and asking the questions in a different way can help people further their understanding of how they impact real people.

What Are Accessibility Features of a Website?

December 18, 2019 10:33:00 AM EST

Website accessibility features are the elements of a site designed to improve the ability of people with disabilities to independently use it. Sometimes websites include extra options specifically to enhance some people's use, but usually accessibility features are integrated into a well-coded website that is accessible by default.

5 Smartphone Usage Statistics and the Growing Importance of Mobile Accessibility

December 2, 2019 11:56:22 AM EST

Thinking of mobile accessibility as secondary, or skipping it altogether, puts organizations at legal risk and makes it likely that a large percentage of users will have negative or even unusable experiences. Here are five stats to show why.

Xbox Accessibility Guidelines Provide Best Practices So More Gamers Can Play

November 22, 2019 10:15:00 AM EST

To further their mission of Xbox Accessibility, Microsoft released Xbox Accessibility Guidelines, "a set of best practices that have been developed in partnership with industry experts and members of the gaming and disability community."

Twenty-three guidelines are included, and for each guideline Microsoft provides an Overview, Implementation Guidelines, Applicable personas, and Resources or Tools.

We Haven't Received Customer Complaints About Accessibility, So We Don't Have a Problem, Right?

November 19, 2019 9:38:00 AM EST

It can be tempting to believe that if you aren't aware of any customer complaints related to the accessibility of your website or app, that there must not be any accessibility issues — or at least any issues serious enough to bother making accessibility improvements.

Here are five reasons no customer complaints doesn't mean no accessibility issues.

The World's Most Popular Websites Share a Commitment to Accessibility. Here's How They Approach It.

November 7, 2019 10:37:51 AM EST

It is not a coincidence that the top six most popular websites in the world have all made visible, concrete commitments to improving web accessibility.

Google, YouTube, Facebook, Amazon, Yahoo, and Twitter all realize that accessibility doesn't just expand their user base, it has powerful additional benefits like improving SEO and furthering the missions of their corporate social responsibility.

So what does web accessibility look like for these tech titans?

Vimeo Announces Accessibility Updates to Their Video Player

November 5, 2019 9:15:27 AM EST

In September, Vimeo announced new accessibility updates to their video player.

The video-sharing platform currently serves more than 90 million creators worldwide. With the recent updates, more people should be able to use the service.

Here are the changes and how they impact accessibility.

Dyslexia Awareness Month and How Web Accessibility Can Help

October 31, 2019 4:29:33 PM EDT

Did you know October is Dyslexia Awareness Month? The aim of Dyslexia Awareness Month is, of course, to bring awareness to an often-misunderstood neurological condition. It also offers a prime reminder of how certain web accessibility best practices can make a big difference in making web content easier to use for people with dyslexia.

Top 5 Ways to Make Podcasts Accessible

October 26, 2019 9:30:00 AM EDT

If you're a podcaster, you need to ensure that your material is readily available for all audience members. Here are five ways to make podcasts more accessible.

You Might Be an Accessibility Champion If You...

October 22, 2019 9:30:00 AM EDT

As is true of every skill or calling, even the most seasoned accessibility professional was once a novice. If you are considering a career in accessibility or have interest in being a leader in advancing accessibility initiatives from whatever role you're in, you might already be an accessibility champion in the making.

Subscribe to Email Updates