This is the fifth and final piece of our series dedicated to sharing a bit of what we look for when testing websites and apps to identify the accessibility barriers people with certain disability types may experience.
- Part 1: Accessibility testing for people with visual disabilities
- Part 2: Accessibility testing for people with auditory disabilities
- Part 3: Accessibility testing for people with cognitive, learning, and neurological disabilities
- Part 4: Accessibility testing for people with physical disabilities
Part 5: Accessibility testing for people with speech disabilities
Speech disabilities refer to any difficulty audibly speaking in a way that is identifiable and understandable to others.
When we test for accessibility impacts on people with speech disabilities, here is what we look for:
Voice is not the only interaction or control method
Voice-activation and interaction continue to pop up in more places and devices everyday, and these can provide hands-free convenience — however, if voice is the only way to initiate an action or respond to a prompt, people who cannot or choose not to speak are prevented from using a website or an app.
Voice-based communication, like phone calls, is not the only way to contact an organization
Email, contact forms, and live chat are contact methods that a lot of people prefer these days, and they also present accessible alternatives to relying on vocal communication.
OUR FOUR-POINT HYBRID TESTING
We believe our four-point hybrid testing provides the best path to achieving, maintaining, and proving digital compliance. Our comprehensive testing combines the best of human and artificial intelligence. Learn more about our testing methodology.