How Do We Perform Accessibility Testing for the Impact of Speech Disabilities?
March 7, 2019 at 9:05:00 AM EST
This is the fifth and final piece of our series dedicated to sharing a bit of what we look for when testing websites and apps to identify the accessibility barriers people with certain disability types may experience.
Part 5: Accessibility testing for people with speech disabilities
Speech disabilities refer to any difficulty audibly speaking in a way that is identifiable and understandable to others.
When we test for accessibility impacts on people with speech disabilities, here is what we look for:
Voice is not the only interaction or control method
Voice-activation and interaction continue to pop up in more places and devices everyday, and these can provide hands-free convenience — however, if voice is the only way to initiate an action or respond to a prompt, people who cannot or choose not to speak are prevented from using a website or an app.
Voice-based communication, like phone calls, is not the only way to contact an organization
Email, contact forms, and live chat are contact methods that a lot of people prefer these days, and they also present accessible alternatives to relying on vocal communication.
OUR FOUR-POINT HYBRID TESTING
We believe our four-point hybrid testing provides the best path to achieving, maintaining, and proving digital compliance. Our comprehensive testing combines the best of human and artificial intelligence.Learn more about our testing methodology.
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