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Bureau of Internet Accessibility

Digital Accessibility Newsletter
January 2019

Introducing an Industry First:

Live Accessibility Support for Your Visitors, 24 Hours a Day, 7 Days a Week

What makes the Bureau of Internet Accessibility (BoIA) stand out? Dedicated client management that includes 24/7 live support for your website visitors.

  • Dedicated toll-free phone number on your website where your visitors can always reach a live person for help with accessibility issues.
  • The agent on the phone actively works with the caller to help resolve the issue in real time.
  • BoIA reviews each issue and work with you to fix it.

This ground-breaking service can benefit your customers and protect your business. Learn more about Live 24/7 support


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2018 Web Accessibility Recap

A lot happened last year in accessibility news. One of the biggest evolutions was a welcomed enhancement to the Web Content Accessibility Guidelines (WCAG) with the publication of WCAG 2.1 which is backwards-compatible with WCAG 2.0. This means that the new version built onto but did not replace any of the guidelines, so complying with WCAG 2.1 means you automatically comply with WCAG 2.0.

Say farewell to 2018 with these other important accessibility updates

Say farewell to  2018  with these  accessibility updates
Girl doing chemical experiments at the lab

Give yourself an accessibility test… right now

People often assume that checking for every accessibility issue requires a lot of technical knowledge or costs a lot of money. Some checkpoints are more in-depth and definitely need the experts, but there are preliminary tests you can perform yourself today using your own computer.

Here are two great ones:

Don’t use a mouse

Zoom your page to 200%

Use hashtag #WorldBrailleDay January 4 to spread awareness

To recognize World Braille Day, take a moment to learn and share what you learn about this important literacy tool for blind people. Currently, only about 8% of blind students are being taught Braille and there is concern that there is a Braille literacy crisis.

Read Five Things You Might Not Know About Braille


2019 Digital Marketing Forecast

Digital marketers are masters at getting information across in clear and compelling ways, driving brand messaging and influence. As digital marketing finds new ways to deliver on those goals, it represents a huge opportunity to also lead the next frontier of digital accessibility. One of those areas is in the use of chatbots, which are booming in popularity with customer service and sales agents — but also present unique accessibility considerations. Read more about 3 digital marketing trends you can’t ignore in 2019



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Contact us now for help with your digital accessibility initiatives




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