January 2019 Edition of Digital Accessibility Newsletter by The Bureau of Internet Accessibility
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Digital Accessibility Newsletter January 2019
Introducing an Industry First:
Live Accessibility Support for Your Visitors, 24 Hours a Day, 7 Days a Week
What makes the Bureau of Internet Accessibility (BoIA) stand out? Dedicated client management that includes 24/7 live support for your website visitors.
Dedicated toll-free phone number on your website where your visitors can always reach a live person for help with accessibility issues.
The agent on the phone actively works with the caller to help resolve the issue in real time.
BoIA reviews each issue and work with you to fix it.
A lot happened last year in accessibility news. One of the biggest evolutions was a welcomed enhancement to the Web Content Accessibility Guidelines (WCAG) with the publication of WCAG 2.1 which is backwards-compatible with WCAG 2.0. This means that the new version built onto but did not replace any of the guidelines, so complying with WCAG 2.1 means you automatically comply with WCAG 2.0.
People often assume that checking for every accessibility issue requires a lot of technical knowledge or costs a lot of money. Some checkpoints are more in-depth and definitely need the experts, but there are preliminary tests you can perform yourself today using your own computer.
Use hashtag #WorldBrailleDay January 4 to spread awareness
To recognize World Braille Day, take a moment to learn and share what you learn about this important literacy tool for blind people. Currently, only about 8% of blind students are being taught Braille and there is concern that there is a Braille literacy crisis.
Digital marketers are masters at getting information across in clear and compelling ways, driving brand messaging and influence. As digital marketing finds new ways to deliver on those goals, it represents a huge opportunity to also lead the next frontier of digital accessibility. One of those areas is in the use of chatbots, which are booming in popularity with customer service and sales agents — but also present unique accessibility considerations. Read more about 3 digital marketing trends you can’t ignore in 2019
