Not rendering correctly? View this email as a web page here.

Digital Accessibility Newsletter
January 2021







Businesswoman standing confidently in a virtual world with digital icons

Accessibility Year in Review: 2020

And like that, 2020 is in the record books. From the work-from-home revolution to the latest version of WCAG, a lot happened last year in the digital accessibility world.

Information about COVID-19 has been an accessibility disappointment. Further, many institutions, including schools, are struggling to adapt to the new and still-evolving situation on their end.

Plus, big name companies like Microsoft declared that employees can work remotely forever. Learn why we think that decision could have accessibility implications and a lot more in our review of the memorable last year.

Check out the Digital Accessibility Year in Review: 2020

Businesses Potentially Spent Billions on Legal Fees for Inaccessible Websites Last Year

Based on some new information and estimates, U.S. companies could have spent billions of dollars in legal costs as a direct result of inaccessible websites.

One organization estimated that 265,000 businesses received demand letters last year. If that's correct, last year's expense to those businesses is easily in the billions.

More about the Potential Business Costs and Importance of Proactive Planning

Live Chat button on computer keyboard


Five Key Accessibility Considerations for Chatbots

We were a little surprised (pleasantly) that this article was one of the most-read blogs we published last year. So, once again we're sharing these tips to keep in mind when using chatbots on your site!

Five Key Chatbot Tips

Workplace with tablet pc showing calendar and a cup of coffee on a wooden work table close-up

AODA Compliance Report Deadline Extended to June 30, 2021

Ontario has given businesses and non-profits six extra months to complete their AODA accessibility compliance reports.

Start planning now to meet the new deadline.

AODA Deadline Extended – Plan Now

Analyze Your 2020 Accessibility Performance

Like any audit or self-evaluation, analyzing your 2020 accessibility performance is only as worthwhile as what you do with the information. If you are looking for ways to figure out whether your company hit an accessibility home run or whiffed:

  • Review customer complaints
  • Test employee accessibility awareness
  • Get a full accessibility audit

Analyze Your 2020 Accessibility Performance

Contact us now for help with your digital accessibility initiatives




© Bureau of Internet Accessibility 5600 Post Road #114-274 East Greenwich , RI   
manage your email preferences Unsubscribe from all future emails