Privacy Policy for the Bureau of Internet Accessibility

Introduction

Protecting personal information is important to the Bureau of Internet Accessibility. (Collectively “BOIA.ORG”). This Privacy Statement describes how BOIA.ORG collects and uses the personal information you provide on our Website: WWW.BOIA.ORG. It also describes the choices available to you regarding BOIA.ORG’s use of your personal information and the steps you can take to access this information and to request that we correct or delete it. BOIA.ORG abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

If you have questions about this Privacy Statement, please send them to us by email to privacy@boia.org or write to us at the following address:

Our Mailing Address

Bureau of Internet Accessibility
Attn: Privacy Officer
5600 Post Road #114-274
East Greenwich, RI 02818

What Information We Collect

BOIA.ORG asks you for information when you register as a participant or purchase one of our products or services. We use the information we gather to improve the user experience on our website, identify frequent visitors and for the following purposes: To provide product, fulfill an order, or complete a transaction. To ensure that the products and services you purchase are up-to-date and operating correctly, and to provide the appropriate level of support.

What We Do With The Information We Collect

We may use your information to improve the content of our Website, products, and services; to alert you to product upgrades, updates, and renewal information regarding your products or services; and to share special offers, product announcements, and other new services from BOIA.ORG. When you register or make a purchase, we offer you the opportunity to opt into or out of these uses of your information. If you do not choose to opt out initially, you may still block future contact of this type simply by following the unsubscribe instructions that accompany all such communications, or by contacting us at the above address.

We email service notifications to inform you about the status of your service orders or accounts, and to provide updates and technical notices. These messages are essential to maintain your service and the functionality of our services, so there is no opt-out available for service notifications, and these messages cannot be blocked. We follow strict best practices for e-mail marketing and customer contact.

BOIA.ORG Seal-Holders

If you are currently a participant or member of the BOIA.ORG seal-holder program, we will not share this information with third parties, other than our service providers, without your explicit permission unless otherwise provided in this Privacy Statement.

Occasionally we conduct customer satisfaction surveys so that our Seal-holders can provide feedback on their experience in our process and their participation in our programs. Contact information requested in these surveys is optional. We use the survey responses to improve our programs and services to Seal-holders. We also occasionally share this survey data with third parties, but only in aggregate form, i.e., without disclosing personal information or identifying individual Seal-holders.

Cookies

A cookie is a small text file that a website can place on your computer’s hard drive in order to collect information about your activities on the website or to make it easier to use certain website functions. The cookie transmits this information back to the website’s computer. Many users do not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or prevent it from happening, you can set your browser to warn you when a website attempts to place a cookie on your computer.

We use cookies on our websites in the following ways:

When you complete a satisfaction survey or respond to other surveys that BOIA.ORG posts from time to time, we use a cookie to make it easier for you to use the survey form, and to ensure that we do not receive duplicate survey responses from any one respondent. When you register as a participant or member on our website we use a cookie to enable you to navigate easily through the application process. We also use cookies to analyze how visitors in the aggregate use our site in order to make our site as useful as possible for them. We do not use cookies to collect or store personally identifiable information.

Other Third Party Cookies

BOIA.ORG from time to time engages third parties to track usage of BOIA.ORG’s website, including information about your visit and your browsing and buying habits on the BOIA.ORG website. Collected data may also provide information on the effectiveness of BOIA.ORG’s marketing appearing on other websites.

Third Party Links

In an attempt to provide you with increased value, we may include third-party links on our website. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked sites (including if a specific link does not work).

Web Site Analytics

We use a third-party Web analytics service provider that uses cookies, Web beacons, and other Web site technologies to help us analyze both how users use our website and the effectiveness of our marketing search terms. The information generated by the cookie about your use of our website (including, without limitation, your IP address) will be transmitted to and stored by this service provider. They will use this information to evaluate your use of our website and compile aggregated reports for us. The information that our service provider collects and provides to us is not personally identifiable.

Information Automatically Collected By Our Sites

Our servers automatically collect certain aggregated, non-personally identifying information — such as your computer’s IP address; the number of users clicking on a particular link, service, or advertisement; the type of browser in use; and pages viewed — when you visit our website. We use this information to understand how visitors navigate through our website, to enhance your experience while using our website, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.

Security

Providing security for the personal information that you submit via our website is a top priority for BOIA.ORG. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We use Secure Socket Layer (SSL) encryption for any requested personal information. BOIA.ORG restricts access to personal information to our employees, contractors, and agents who are bound by confidentiality obligations and who have a need for the information in order to operate, develop, or improve our services. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should always use caution when submitting personal information online. We take commercially reasonable steps to provide security for your information once we receive it.

Changes In This Privacy Statement

Please note that this Privacy Statement may change from time to time. If we change this Privacy Statement in ways that affect the personally identifying information we have collected through our website, we will post those changes in this space and advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this Privacy Statement has changed. Each version of this Privacy Statement will be identified at the top by its effective date.

Privacy Statement Compliance

If you feel that BOIA.ORG has not complied with this Privacy Statement or have any additional questions or concerns about this Privacy Statement, please notify us immediately at: Privacy@boia.org.

Online Policy Only

This online Privacy Statement applies only to information collected through our website and not to information collected offline.

Your Consent

By using our website, you consent to our Privacy Policy and the Terms & Condition of Use

Effective June 5, 2013